How MTU Maintenance Serbia Leverages Gecko

MTU Maintenance Serbia, a global leader in providing maintenance services to the aviation industry, has successfully integrated the Gecko HRM solution to streamline its HR processes. With a focus on regulatory compliance, training, and employee development, MTU has transformed its HR operations to ensure efficiency and quality.

During a recent lecture at AdriatiCON 2024 conference, Aleksandra Vulović, Training and Development Specialist, and Marija Divnić, People and Culture Generalist, shared insights into how their HRM solution has played a pivotal role in supporting their strategies.

About MTU Maintenance Serbia

MTU Maintenance Serbia is a key player in the aviation maintenance industry, specialising in engine maintenance, repair, and overhaul (MRO) services. With a commitment to safety, efficiency, and innovation, they serve top-tier airlines and manufacturers worldwide. The company is part of the MTU Aero Engines group, a globally recognised leader in the design and production of aircraft engines. In a highly regulated industry like aviation, compliance and qualification standards are crucial, and MTU Maintenance Serbia ensures its HR processes are equally top-tier, supported by cutting-edge technology like Gecko HRM solution.

Revolutionising Recruitment and Onboarding with Gecko HRM

At MTU Maintenance Serbia, the recruitment and onboarding process has been greatly enhanced by the Gecko HRM solution. Marija Divnić explained how HR teams could seamlessly track candidates’ progress throughout the hiring process. With Gecko HRM, they can easily revisit applications from past candidates who may not have been hired initially but could be a perfect fit for a future role.

Once candidates are onboarded, they are given an employee profile within Gecko HRM, regardless of their role—whether on the shop floor or in an administrative position. This comprehensive employee profile provides a complete record of their employment, allowing HR teams to efficiently track changes, manage absences, and maintain a clear overview of each employee's status.

Training and Qualifications: A Vital Focus in the Aviation Industry

Aleksandra Vulović discussed the importance of training and qualifications in aviation where Gecko HRM solution played a crucial role in ensuring compliance with the industry’s stringent qualification standards. With over 600 active training modules, MTU Maintenance Serbia offers a comprehensive range of training types, including classroom sessions, soft skills workshops with internal or external trainers, e-learning modules, and hands-on job training. All training options are accessible in the company’s training library, allowing employees to browse available programmes and view upcoming schedules.

A key feature of their HRM solution is its training matrix, which maps out predefined training plans for every job position within the company. This functionality ensures that employees undergo the right training for their roles and that training schedules are clearly defined. Additionally, Gecko HRM allows the monitoring of recurring training certifications, ensuring that certifications and authorisations are always up to date.

In aviation, expired certifications can have serious consequences, and Gecko HRM helps prevent such issues by automatically tracking expiration dates and notifying both employees and managers in advance. With automated notifications, HR teams can keep a close eye on training schedules and ensure timely renewals, mitigating the risks associated with expired qualifications.

Integration with E-Learning Platforms: A Time-Saving Solution

One of the most significant improvements that MTU Maintenance Serbia has experienced since implementing Gecko HRM is its seamless integration with their e-learning platform. This integration has automated the process of updating training records and certificates, saving HR staff valuable time. As their solution now automatically captures training completions and stores certificates, HR teams no longer need to manually input training data, freeing them up to focus on more strategic initiatives.

This integration is particularly beneficial in an industry where continuous professional development and compliance with regulatory standards are paramount. Employees can complete their training on the e-learning platform, and the records are automatically uploaded into Gecko HRM, providing a central repository for all training-related data.

Optimising Training Authorisation and Process Workflows

The Gecko HRM solution has also enhanced the management of training authorisation processes. In the aviation sector, certain roles require specific authorisations, and the solution provides a clear, structured workflow to manage this. From internal training authorisations to renewing certifications, it ensures that all necessary approvals are obtained and documented within the system.

For instance, MTU Maintenance Serbia uses Gecko HRM to manage the authorisation of internal instructors. As part of the training process, authorisations must be renewed annually, and their solution tracks these renewals, ensuring no lapse in authorisations. The system also generates necessary documents, which are signed and stored in the same place, providing a complete audit trail.

Achieving Greater Efficiency and Flexibility

One of the key benefits of implementing Gecko HRM at MTU Maintenance Serbia is the increased efficiency and flexibility in HR operations. By digitising HR processes and automating time-consuming tasks, MTU Maintenance Serbia has been able to reduce the administrative burden on their HR teams.

This efficiency allows the HR department to focus more on strategic planning and employee development, ultimately contributing to the company’s overall success.

Marija Divnić highlighted that the flexibility of the Gecko HRM solution has been a game-changer, as it can be continually tailored to meet the evolving needs of the business. With regular updates and improvements, MTU Maintenance Serbia can customise the system to address specific challenges, ensuring that their HR processes remain agile and effective.

A Step Toward Cultural Transformation

In addition to improving operational efficiency, the Gecko HRM solution has supported MTU Maintenance Serbia in rebuilding its organisational culture. The company’s focus on digital transformation has enabled them to allocate more resources to strategy and employee development, rather than being overwhelmed by administrative tasks. This shift in focus has empowered the company to cultivate a more innovative, collaborative, and forward-thinking culture.

Conclusion

MTU Maintenance Serbia’s integration of Gecko HRM demonstrates the powerful impact of technology on HR management in a highly regulated industry like aviation.

From recruitment and onboarding to training, compliance, and employee development, Gecko HRM has played a critical role in streamlining processes, improving efficiency, and ensuring compliance with industry standards. As MTU continues to evolve and adapt to changing business needs, the flexibility and scalability of Gecko HRM will undoubtedly remain a key factor in their continued success.

As Divnić and Vulović concluded, the success of implementing Gecko HRM at MTU Maintenance Serbia is a testament to the power of technology in enhancing HR operations. By embracing digitalisation, MTU has not only streamlined its HR processes but has also laid the foundation for continuous improvement and growth.