7 Benefits of Having Your HR Software on Salesforce

Imagine how smart it would be to refocus the power of Salesforce, the world’s most popular business cloud technology, which is already performing flawlessly in your other business processes toward the needs of your HR and employees.

If your organization already uses Sales, Service, or Marketing Cloud, or any other solution built on Salesforce technology, you know how outstanding the reporting, flexibility, configurability, mobile experience, dashboards, ease of use, and other features are.

So, Why Not Use It for Your HRM Too?

Many companies have already taken advantage of being part of the digital future with Salesforce’s xRM data model and 360° philosophy for their HRM solutions.

Before we explore further the reasons for managing your HR on Salesforce, let’s take a quick look into 2 traditional options HR managers usually choose from when looking for an HRM solution.

• Option 1—You can layer multiple specialized systems alongside one another. This is a good option to deliver unique processes as you intend to, but the cost of systems can escalate quickly, and integration to achieve data consistency would be quite complex. Not to mention all the onboarding pitfalls and user experience grumbles when trying to tackle multiple log-ins and interfaces.

• Option 2 - You can choose a generalist HRM platform. Yay, it does everything. Unfortunately, there comes a “but” too. It is missing flexibility, especially when you need granular functionality specifics. As your processes change and grow, it can leave you stuck with a rigid system where you must fill gaps with some (or many) specialist tools. That’s not what you’re going for, right?

Choosing Salesforce for your HR management is a smart move with many advantages. With Salesforce, you change from an old-school HR style to a more connected one. It ties together everything in your HR to help you create the best employee experience and ensure long-term success in a secure cloud environment.

This offers unmatched benefits, such as saving money, quick setup, access to excellent people analytics, simplified data management and administration, and built-in top security standards among others.

1. From "Customer 360" to "Employee 360"

Save your headaches with a 360° philosophy built into your HR solution on Salesforce. You know it works exceptionally for your customers, so it is a no-brainer, right?

A Customer 360° refers to an integral view of a customer's data, including every interaction with your business, and the same way an Employee 360° relates to employee data in the HR field. As a result, every group in the organization has access to the same version of the truth.

An Employee 360° is a single, robust, centralized view of each employee's digital information and professional career.

It allows leaders and employees to view and understand everything about an employee's life cycle within an organization and consolidates it into a single view for better decision-making. It helps forecast organizational capacity and resource gaps, support performance evaluation and job promotion decisions, enhance capacity building, identify employees at risk of leaving, and connect subject matter experts within the organization.

So, if your organization is already a Salesforce user, Gecko HRM can elevate your HR by integrating HRMS into your company's existing ecosystem of IT solutions, enhancing your company's ability to deliver a data-led people strategy.

Gecko HRM gives teams what they need to operate efficiently, with an already-built 360° philosophy and data based on a single source of truth—one platform to manage HR.

"Salesforce technology convinced us with its CRM solutions, so we were happy to find a common path in setting up our HRM system. Although we had very high expectations to support our complex business and organizations, it turned out that HRM built on Salesforce could suit our needs."

- Nenad Gregec | Former Head of people, Cosylab

"Gecko HRM provides all the features we need for our business case coverage. We customized and expanded its features to better suit our needs, and we constantly automate many in-house processes."

- Klemen Methans | IT Strategist, OUTFIT7

2. From "Customer Lifecycle" to "Employee Lifecycle

Built on an elaborate system and with best practices from the customer lifecycle considered, the HR solution on Salesforce makes employee lifecycle management straightforward.

Today, your Salesforce CRM captures and scores potential customers and converts them into leads, as well as opportunities, accounts, and contacts. Similarly, Gecko HRM captures job candidates who become employees following an onboarding process and eventually become part of performance and talent processes. The same concepts and Salesforce platform tools can be used for customer and employee lifecycle management.

Gecko HRM eliminates the worry about mistakes or missed information by removing the need for manual data transfers and relying on old spreadsheets that can become corrupt, accidentally deleted by human error, or accessed inappropriately.

The Salesforce development platform also provides a series of "no-code" development tools, which allow us to add to or extend the application's functionality to suit changing business requirements quickly and at a lower total cost of ownership for a client.

So, for example, if you need to quickly add new stages to your recruiting process or even build an entirely new process, there are practically no limits to what can be achieved.

It is built on Salesforce technology, giving Gecko HRM unmatched flexibility among HR applications.

We refer to flexibility here in terms of both configurability and extensibility. This means that Gecko HRM standard features can be adapted precisely to your needs, and you can even add your processes and data to Gecko HRM.

"Gecko represents a significant step forward for our team. We can now manage all of our employee lifecycle processes in one place rather than depend on multiple tools. This simplifies our daily operations, while the HR analytics give us better insight into each process and allow us to improve it as needed."

- Urška Gole | HR Project Manager, Cosylab

3. From “Sales Analytics” to “People Analytics”

With HRM built on Salesforce, you can nail your People Analytics and create a data-driven workforce strategy, as you already do in other business areas supported by Salesforce technology.

Integrating HRM data into Salesforce enriches planning and decision-making across the organization. In CRM, finance, ERP, PSA, and more, it brings workforce analytics onto executive dashboards. Crucially, it also moves the company’s most sensitive data—personal records, medical histories, performance reviews, bank details, and employees’ addresses—under Salesforce’s solid security umbrella.

Because your people already know Salesforce analytics, you save your resources without onboarding to a new analytics platform. The know-how is already in your house. And crucially, the user interface is designed for business people to use. You don’t need an advanced degree in statistical analysis to leverage. As a result, the IT help desk is less busy. Sounds like a win-win for all?

Gecko HRM uses Salesforce analytics tools, which are, among others, used by the world’s most advanced marketing and sales departments. As such, Gecko brings you people analytics capabilities that are far superior to what other HR apps can deliver.

People analytics built on Salesforce includes:

• “Do it yourself” reports for in-depth insights into your HR data and processes,
• Visually attractive dashboards for a birds-eye view of all the trends in your HR.
• Advanced BI capabilities for those who want to take people analytics to the next level with “what if” analysis based on AI.

"Gecko HRM Analytics is excellent. It helps us democratize our data and capabilities in real-time. Also, the level of flexibility is outstanding. For example, management needs to look at data from different angles - division, department, site, and length of service. And with Gecko, all this is done quickly and simply also from an IT perspective."

- IT manager from the Retail industry

4. A Reliable, Secure, and Compliant HR Solution on Salesforce Without Any Trade-Offs

As you know, Salesforce builds reliability, security, and compliance into everything they do. What the largest global organizations use for their CRM is also available for your HRM. Security and compliance are also our absolute first priority. This is why every single layer of Gecko HRM is security-certified and GDPR-compliant.

If you're storing all employee data locally on spreadsheets rather than on a cloud-based workspace, the chances of it being shared accidentally or maliciously are vastly increased.

With an HRM solution on Salesforce, you will manage it like you already manage your CRM's security and compliance standards. You can reuse your investment in Salesforce training (reports, API, security, customizations). All the legal questions have already been answered. Once Salesforce is a legally approved platform in the organization, Gecko is, too.

Also, all the specific needs can be met quite easily using HRM on Salesforce with granularity like no other built-in system. Your recruiter needs access to only one step in the onboarding process, with very specific rights? No problem. Or your marketing team needs to access t-shirt size information in HR records? Done.

We have good news if your organization needs to meet extra security and compliance requirements due to industry regulations or other reasons. Gecko works perfectly with Salesforce Shield, a point-and-click tool that enhances trust, transparency, compliance, and governance across all of your HR processes.

Running Gecko HRM on the Salesforce cloud platform means our customers benefit from the platform's stringent information security, various role-based security and access options that ensure only the right people can view sensitive data, and audit controls that enable admins to track what is accessed and edited, by who, and when.

"In a digital-first world, organizations must innovate, automate, and scale everything to stay competitive. The same goes for their HR department. However, this requires IT governance at scale and the highest levels of IT security and compliance."

- Marko Perme | CEO, Agilcon

5. Connectivity of the Salesforce Platform, as You Already Know and Always Count On

With the increasing volume of data, applications, and APIs, the need for HRM solutions that will help scale integrations going forward is rising daily. So, IT is searching for solutions that will reduce integration time and automate frequent processes while still being able to handle larger, more complicated integrations. Well, search no more!

Salesforce delivers everything in its database through APIs. This means you can integrate Gecko’s Employee 360 data structures and processes with your existing applications like Payroll, ERP, PSA, CRM, and more. You can use all the standard approaches and tools, including Salesforce’s integration platforms, MuleSoft, or Salesforce Connect.

This way, all of your data is on one secure database, and it offers outstanding reporting functionalities across all divisions, more straightforward monitoring and upgrades, one file repository, and a lower total cost of ownership overall. Also, users will access everything with one login, so there is no requirement to build new integrations that can cause upgrades and data security risks.

Since Gecko HRM is built on the Salesforce platform, the overall system administration and configuration procedures are the same as those you already know from CRM. This is another win for companies already integrating their processes into Salesforce technology.

"A very powerful tool for our HR department with support for custom-tailored solutions. From an IT perspective, it’s also easy to manage, and if any problems arise - the Gecko support team is always there to help."

- Saša Kovačević | System Administrator, BINOX

6. Unified Platform and Improved User Experience as Known From the Existing Salesforce Ecosystem

Salesforce CRM was designed to supercharge data-driven customer experience, and its growing world dominance suggests that it is achieving its mission. Gecko HRM leverages the same fundamental principles and focuses them internally on employee experience.

For organizations already using Salesforce, implementing an HRM solution also built on Salesforce negates many of the adoption barriers commonly associated with new software. The user interface, functionality, and basic architecture are well understood on a familiar scaffold.

Having a single sign-on for all Salesforce apps means HR is right alongside all the other important operational tools your employees use daily. This strengthens engagement with HR and makes it easier to complete key tasks, like feedback surveys or compliance documents.

Better adoption rates mean more efficient processes, analytics, and smarter business decisions. User experience is also a critical factor in the bigger picture of employee experience. You’re giving your employees the “premium” one with Salesforce and Gecko.

"People were quick to adopt Gecko HRM because most use Salesforce daily. Now, they can check and confirm holidays or expenses while on the go, making things easier for everyone."

- IT manager from the Insurance industry

"In the first four months of using the administrative part of the Gecko HRM application, we have managed more than 2.100 self-service entries from team leaders and employees and already see time savings and an increase in efficiency in our HR department. Our employees adopted the system very well, and it is easy to use."

- Nenad Gregec | Former Head of people, Cosylab

7. Utilize the Ecosystem, Community, and Marketplace Also for Your HR Solution on Salesforce

Customers have reported significant savings on system maintenance and admin costs after migrating from a multi-solution approach to our Gecko HRM all-in-one solution, which incorporates all core, talent, and custom-built solutions. Salesforce, the world’s most popular and fastest-growing cloud platform, is so versatile that it’s sometimes hard to know where to start.

• Easily accessible platform knowledge - All the technical Salesforce knowledge you need is free through Trailhead, the platform’s personalized learning and skills platform. New skills can be picked up in bite-sized ‘units,’ each designed to be digested in as little as 15 minutes.
• Marketplace - There are almost 4,000 additional third-party apps, many of which can be integrated into Gecko HRM from the Salesforce AppExchange ecosystem. Everything you learned about managing your CRM also applies to your HRM solution.
• Unmatchable R&D investment - Salesforce is always on the cutting edge of cloud technology, so our developers can focus on Gecko functionality without worrying about technical debt or disruptive technology trends. Using Salesforce as our foundation meant we could take advantage of the billions of dollars being invested into the platform, and we knew we’d be joining a global community of developers who were all trying to solve different business problems.ž
• Stay up to date - Our release management process makes it easier for customers to access the updates they need without accepting disruptive changes multiple times per year. Gecko HRM customers have four opportunities per year to accept a major release, ranging from ‘Tier One’— entirely new product concepts and innovations—to ‘Tier Two’— add-ons, improvements to existing features, and additional service bundles.
• Community - Salesforce Communities or Salesforce Experience are online spaces designed for Salesforce customers to connect with others outside their organization (e.g., employees, partners, customers) and collaborate with them using relevant data and content. You can find all the necessary information and complete your work online.